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Cannot restore from icloud backup for mac#
Cannot restore from icloud backup serial number#
Cannot restore from icloud backup update#

Create a new folder and name it exactly Backup.

In the file browser window from the previous step, go back to the MobileSync folder.

Read and follow these steps to create a new iTunes backup folder. This corrupt backup fix is to make a new iTunes backup folder. If you're still getting a corrupt backup error trying to make a backup after deleting the previous backup, then we need to address a possible bug/issue with your iTunes backup folder. Press Back Up Now in iTunes to try the backup again.Ĭorrupt Backup, Can't Back Up - Fix #3: Make a new iTunes backup folder.

Match the UDID for your iPhone with the folder name.ĭelete that folder! Or, if you're uneasy about deleting the backup, just rename the folder to anything you like. In that "Backup" folder each iPhone/iPad/iPod backup is a folder named by the device's UDID.

(iTunes from the Microsoft Store): Search > paste %userprofile%\Apple\MobileSync\Backup and press enter.

Cannot restore from icloud backup update#

Update May 18, 2018: If you installed iTunes from the Microsoft Store for Windows 10 (rather than downloaded from the Apple website), then your iPhone backups are stored in a different location. (Windows 8/10) Search > paste %appdata%\Apple Computer\MobileSync\Backup and press enter. (Windows 7/Vista/XP) Start > Run > paste %appdata%\Apple Computer\MobileSync\Backup and press enter. This will open your user account's Library folder.įrom Library, navigate to Application Support > MobileSync > Backup. Hold the Option key and select the Go menu. Navigate to the iTunes iPhone/iPad/iPod backups folder. If you're using an iPhone XS or iPhone XS Max, you'll need these instructions to get your iPhone UDID instead.

Cannot restore from icloud backup serial number#

The Serial Number field will switch to your iPhone's UDID.

In iTunes, click on Serial Number in the Summary section for your iPhone.

Read and follow these steps to delete the corrupt iPhone backup manually. If the previous corrupt backup doesn't show up in iTunes, then we'll need to delete the backup manually. Corrupt Backup, Can't Back Up - Fix #2: Delete the old backup manually. Open iTunes > Preferences > Devices to delete your corrupt iPhone backup.

Close the iTunes Preferences window and press Back Up Now to try the back up again.

Select your iPhone in the backups list and press Delete Backup.

Cannot restore from icloud backup for mac#

Note: For Mac users running Catalina/Big Sur, click "Manage Backups" On Mac click the iTunes menu > Preferences. On Windows click the Edit menu > Preferences. Read and follow these steps to delete your previous iPhone backup using iTunes. To fix the corrupt iPhone/iPad/iPod backup error while backing up, the usual solution is to remove your previous iPhone backup that is corrupt and then try to back up your iOS device again. Corrupt Backup, Can't Back Up - Fix #1: Delete the old backup in iTunes. Incremental backups are usually nice, since they make your backups go much faster, but in this case the old corrupt backup can't be updated and is causing an error. Why it happens: iTunes typically just updates the previous backup instead of making an entirely new backup (a feature called incremental backup). This is an annoying one, because we're trying to make a back up! But the reason you see this error is that there is a problem with the IPhone Backup Corrupt or Not Compatible - Can't Back Up If you're trying to restore your iPhone backup and a corrupt backup error is popping up, then you'll need to repair the backup or find another backup to restore. If you're trying to make a backup of your iPhone and get a corrupt backup error, then you'll want to delete the old backup and try again. Overview: Solutions for Corrupt iPhone Backups We're going to list out several methods for fixing the iPhone backup was corrupt or not compatible message, both in the situation that you're getting a corrupt backup error while trying to make a backup or if you need to restore a corrupt backup in iTunes. These iTunes error messages and solutions below are applicable to iPhone, iPad, and iPod Touch and are up to date with iOS 16.5.1, iOS 16.6 beta, and iOS 17 beta.

ITunes could not restore the iPhone/iPad/iPod - iPhone backup was corrupt or not compatible When you try to restore your iPhone backup, an error message pops up saying “iTunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone that is being restored.” ITunes could not backup the iPhone/iPad/iPod - iPhone backup was corrupt or not compatible When trying to make a backup, an error message pops up saying “iTunes could not back up the iPhone because the backup was corrupt or not compatible with the iPhone.” If you have a corrupt iPhone backup, you'll usually find out in one of two ways: